FREQUENTLY ASKED QUESTIONS

WHAT IS QIYUESILK?

QIYUESILK developed and refined over seventy years to provide the ultimate combination of shine, thickness, softness and durability. We use the highest grade (6A) long fiber mulberry silk and enforce the strictest quality guidelines, including non toxic dyes.

  • ANTI AGING

We spend a third of our lives in bed. In laboratory testing, qiyuesilk™ pillowcases were shown to absorb significantly less face cream than cotton pillowcases*, so they can help keep your skin’s moisture and valuable face and hair products where they belong, on your face and hair. 

  • HOW DO I CARE FOR MY QIYUE SILK PILLOWCASE?

ALWAYS use a ph neutral liquid detergent and/or fabric softener. Silk is a natural fibre and washing in a solution that’s too acidic or alkaline can cause the silk to harden in a single wash. If you can't find a detergent that specifies ph level then just go for one that specifies silk. Do not use bleach products.

Another important factor is water temperature. Even just slightly above 30 degrees Centigrade or 85 degrees Fahrenheit can change silk dramatically. The safest method if your machine doesn't specify exact heat settings is either cold or just one level above cold.

A delicates bag is optional, depending on your washing machine and whether or not it tends to grab items and tear them.

If you wish to maximise the life of your pillowcase, hand washing is the ultimate method.

  • HOW DO I CONTACT YOU?

We’d love to hear from you.

service@qiyue.com.au